“And if so, does that mean that people that played there before had zero chance of winning?” Does that mean it wasn’t inspected? Does it mean it wasn’t maintained?” her lawyer told CNN. “You can’t claim a machine is broken because you want it to be broken. Bookman for any inconvenience this may have caused.”īookman wasn’t satisfied with the apology or the steak dinner, so she sued. Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman, we offered to pay her the correct amount that was shown on the printed ticket. “After explaining the circumstances to Ms. “Upon being notified of the situation, casino personnel were able to determine that the figure displayed on the penny slot was the result of an obvious malfunction – a fact later confirmed by the New York State Gaming Commission,” a spokesperson for Resorts World told CNN.
